Technology within reach for every business
inReach Technology makes professional IT services accessible to businesses of all sizes. We provide computer repair, small business networking, software support, custom development, and business phone systems — delivered with clear communication and dependable service.
Services
Detailed descriptions of the services we offer — each section expands as you scroll.
Computer Repair
Fast, reliable diagnostics and repair for desktops and laptops. We handle hardware failures, data recovery, OS installation and performance tuning.
- On-site and bench repair
- Hard drive/SSD replacement and cloning
- Data backup planning and recovery
- Virus and malware removal
Small Business Networking
Design and implementation of secure, reliable networks for small businesses — wired and wireless solutions tailored to your needs.
- Network design and site surveys
- Secure Wi‑Fi configuration and guest networks
- Router, firewall and switch setup
- VLANs, VPNs and remote access
Software Support
We support business software — troubleshooting, integration, updates and training to ensure your applications help, not hinder, your operations.
- Troubleshooting and error resolution
- Updates, patching and compatibility checks
- Integration and reporting support
- User training and documentation
Custom Software Development
Custom web and desktop applications, automation scripts, and reporting tools that fit your business processes and reduce manual work.
- Requirements discovery and planning
- Web applications, desktop utilities and scripts
- APIs and integrations with existing tools
- Maintenance and iterative improvements
Business Phone Systems
VoIP phone systems and PBX setups for modern businesses — call routing, voicemail, remote workers and scalable systems.
- VoIP PBX configuration and deployment
- Call routing, forwarding and IVR
- Remote worker softphone setup
- Hardware selection and procurement
About the owner
A brief background on the founder and the experience behind inReach Technology — a practice built so professional technology is within reach of small businesses.
Veteran, technologist, problem-solver
I served in the United States Marine Corps. After military service I returned to Southeastern Louisiana University where I completed my bachelor's degree in Information Technology, specializing in software development. Over the last 25+ years I have worked across many areas of technology — from hands-on computer repair and networking to software development, systems integrations, and business communications. My mission in founding inReach Technology is simple: make reliable, professional technology services available and affordable so small and medium businesses can thrive.
Experience highlights
- 25+ years in IT: hardware, networking, software support, and development.
- Design and deployment of small business networks and VoIP phone systems.
- Custom software and automation to streamline business workflows.
- On-site and remote support with a focus on clear communication and reliability.
Values and approach
I bring a practical, service-oriented approach to technology — listening to the business need first, then building reliable, maintainable solutions. My military background drives a disciplined approach to project execution and a strong commitment to accountability.
If you'd like to discuss how I can help your business, please get in touch:
Phone: (985) 264‑8443
Email: donny@inreachtechnology.com
Contact inReach Technology
Call or email to discuss services, get a quote, or schedule an on-site visit.
Phone: (985) 264‑8443
Email: donny@inreachtechnology.com
Service area: Tangipahoa Parish (Hammond, Amite City, Ponchatoula), Livingston Parish (Denham Springs, Livingston, Walker), St. Tammany Parish (Covington, Mandeville, Slidell), and surrounding areas in Southeastern Louisiana.
Hours: Mon–Fri 8:30am–5:30pm (by appointment)